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Recent activity by Kaleb-
Hey Marco Stührenberg, I hate to hear that you had issues with the Microsoft Support Team. Our team may be able to help directly a bit better! I'm creating a ticket out of this post so that we can ...
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Hey Ameen, Are you able to provide context on if this is being caused by a specific experimental toggle? I'd love to see if I can reproduce this on our end! Let us know if you have any additional q...
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Hey there,Thanks for reaching out. I'm Kaleb with the Minecraft Education Support Team, I'm happy to assist you today! To assist you further, I have a few questions:1. Is this happening on a home n...
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Hey Jacob, That's no fun. Generally this is caused by one of the URLs Used by Minecraft Education being blocked by your device or network. You should confer with your IT Administration staff to ver...
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Hey MIGUEL NEGRETEYes, Create does count as a mod. Minecraft Education doesn't offically support any mods as most of them are not designed for Minecraft Education. While we are based on Bedrock, th...
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Hey Stephanie, Are you able to confirm what OS your devices are running? Additionally, can you provide insight to any filters, parental controls, antivirus or anything else you may be using? Thanks,
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Hey Brian, Glad to hear! It's possible it was an intermittent issue, or one of your clients weren't updated yet. Either way, im glad to hear everyone can connect again!
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Hey Charlotte Baker, Try these steps if it works: - Open the Keychain access app on your Mac - On MacOS 15 you'll need to launch it from /System/Library/CoreServices/Applications/Keychain Acces...
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Hey Kevin, Thanks for the report! Would you be able to confirm the following: What platform is this occuring on (Windows, MacOS, ChromeOS, etc.)? Can you verify your devices hardware specificatio...
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Hey there, Thanks for all the information. Our team is looking into this. We believe the issue stems from the installer trying to use an existing install of Visual Studio (32-bit) from previous Min...