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Hey MIN HYEONG LEE, We saw you submitted a ticket about this earlier today, and a support ticket was created. We'd be happy to help you over there to ensure all confidential information we need to ...

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• Kaleb
• July 16, 2026 17:13
• 0 votes

Hey everyone, An update was released this morning that resolves this issue! You should now be able to sign into the classroom mode app! No need to reinstall the app! Let us know if you have any add...

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• Kaleb
• August 04, 2025 20:40
• 2 votes

Hey Matthew, As of now the feature is planned, however we don't have any ETA, or specific news to share as we're still in planning and testing phase. However, we'll be sure to update the Community ...

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• Kaleb
• December 24, 2024 22:09
• 2 votes

Hey there,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today!It looks like your device may be low on storage. Can you confirm that you have at least a few Gigabytes ...

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• Kaleb
• April 15, 2024 23:16
• 1 vote

Hey Vinn,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today! This is an issue that we've been tracking down the cause of for a few weeks. It can be a bit of a comple...

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• Kaleb
• March 21, 2024 19:47
• 1 vote

Hey Kyle Aki, Thank you for taking the time to share your feedback. I understand why this change is frustrating, particularly for organizations that have relied on trial accounts to introduce new l...

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• Kaleb
• July 29, 2026 21:32
• Edited
• 0 votes

Hey 悠一郎 桑野, For your second question, we have verified that this is actually a bug and will be removed in the near future. Commercial Trials will eventually be completely unavailable.  I understand...

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• Kaleb
• July 29, 2026 18:02
• 0 votes

Hey 悠一郎 桑野, To clarify: 1. Apologies for the confusion on that wording, Commercial Trials are no longer being offered as of this last Friday (July 24th). 2. I'm confirming this functionality with o...

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• Kaleb
• July 29, 2026 17:50
• Edited
• 0 votes

Hey there,  I wanted to provide some clarification to my above reply. As of this last Friday, July 24, 2026, Commercial Trials are no longer available. Going forward, commercial organizations can e...

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• Kaleb
• July 29, 2026 17:50
• Edited
• 0 votes

Thank you for your patience. After confirming with our team, we can share that Commercial Trial accounts will be discontinued going forward. However, the Demo Experience will remain available to al...

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• Kaleb
• July 29, 2026 17:30
• Edited
• 0 votes