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Recent activity by Kaleb-
Hey there, It's possible your school requested to have chat disabled. I would confirm this with your IT Administrators! Let us know if you have any additional questions, or concerns!Thank you!
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Hey Shane Crilly, We keep an updated list of all URLs Used by Minecraft Education on the knowledge base! We update it with every update if we add new URLs. Let us know if you have any additional qu...
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Hey all, For additional context, I believe, the cohtml.WindowsDesktop.html issues may be related the VS Redistributable one mentioned above. I'm working on confirming this myself. Additionally, Pab...
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Hey Kohe,I'm Kaleb with the Minecraft Education Support Team, I'm happy to assist you today!Would you be able to provide some more information about your issue? Do you get any kind of error message...
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Hey all, VCRuntime is part of Visual Studio Redistributable. I was able to reproduce this issue with the EXE Installer. From what I recall, older versions are supposed to install it as part of the ...
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Hey David,Thanks for reaching out. I'm Kaleb with the Minecraft Education Support Team, I'm happy to assist you today!I understand how this could all cause some frustration. I'd be happy to help fi...
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Hey there, We have seen this issue when your system's time is out of sync (even by just a few minutes). The steps to resync your systems time will depend on which OS you're on. If you can provide y...
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Hey there, It looks like we helped you out in a ticket here, but I wanted to provide the solution for other users who may need it! With MacOS 15, Apple is starting to hide the Keychain app and repl...
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Hey there, we are actually testing spectator mode in our newest Minecraft Previews, and it should be part of our next major release coming soon. You can try out the new feature here: Minecraft Educ...
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Hey Sarah, Thanks for the heads up. We've reported these issues to the map creators and we're waiting on them to provide a fix. However, we can't provide any ETAs at this time. Hopefully their team...