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Classroom Mode for Minecraft にログインできません。

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7 comments

  • Kaleb Support
    Bug Zapper Support Beacon of Knowledge

    Hey Kohe,
    I'm Kaleb with the Minecraft Education Support Team, I'm happy to assist you today!

    Would you be able to provide some more information about your issue? Do you get any kind of error message when launching the app? 
    Additionally, which OS is this on? (Windows, MacOS, etc.)
    For general issues, I would definitely recommend trying to reinstall to app? 

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  • I get the (possibly) same issue in Classroom Mode on 3 different devices, including fresh installs. I get "Service login failed" after signing in. Windows 11 24H2.
    Ticket #222368

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  • KOHEI NAKATA

    Mr Kaleb
    迅速な対応に感謝します。

    Classroom Mode for Minecraft のアプリに
    ログインしたときに、表示されるエラーは下記のとおりです。

     

    OSは、「Windows11」を使用しています。
    アプリの再インストールも試してみましたが、症状は変わりませんでした。

    また、我々の教室が使用している別のアカウントでも試してみましたが、全く同じ状況でした。


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  • IS E-Life

    We are experiencing the same issue as Mr. Nakata, which is interfering with the progress of our class.
    Our operating system is Windows 11 Pro.
    We would appreciate it if you could share any solutions.

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  • Kaleb Support
    Bug Zapper Support Beacon of Knowledge

    Hey everyone, 
    An update was released this morning that resolves this issue! You should now be able to sign into the classroom mode app! No need to reinstall the app! 

    Let us know if you have any additional questions, or concerns!
    Thank you!

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  • KOHEI NAKATA

    Mr Kaleb
    迅速な対応に感謝します。

    確認したところ、問題なく使用することが出来ました。
    対応していただき、ありがとうございました。

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Great to hear Kaleb was able to help! \o/

    Have a great rest of your day, let us know if anything else comes up :) 

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