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Climate Warriors Broken?

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11 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Sorry to hear you are running into some issues with Climate Warriors. Are you able to take a video of the issues you ran into (without any personal info)? I can then share that with the team to troubleshoot further.

    Thanks!

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  • Sarah Elliott
    Bug Zapper Super Star

    Oh, yeah. I just tested it out and it looks like all the resource packs are busted, and it's cascading from there. Even before I started recording, one of the NPCs in the first area talks about how "this screen shows brush fire alert levels" or something, and it's a painting that hasn't been retextured.  https://youtu.be/O-qOAekPzHA 

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  • Fabienne Storr

    We also have the same problem on several devices. There is no helicopter but we can still fly in it. There is no firefighter NPC or fire trucks at the station we cannot progress further. 

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  • Do we have a solution to this problem?  I have a class of children extremely frustrated they are stuck at Phase 2. How do we move forward?

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there Stuart!

    Sorry to hear you are running into some issues with this as well!

    Just had a few questions to help us support you further:

    1.) What device make / model and OS version are  they all on when they got this error?

    2.) Are you on the latest version of Minecraft Education?

    3.) Have things worked prior?

    4.) Are you experiencing the exact same issue of : The helicopter is invisible and there are no Fire Trucks or NPCs to help

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  • Sarah Elliott
    Bug Zapper Super Star

    Hi Danny,

    It's still broken as reported in my video linked above last year. The resource packs are broken or missing. This world is being recommended by Minecraft Education in large-scale training resources being distributed to teachers, so this issue is likely to start cropping up a lot again on support channels.

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Sarah, 

    Specifically Phase 2 No Helicopters or NPCs? The team is aware of Climate Warriors issues, but I will send them another ping about it. Thanks for the report and sorry about the inconvenience!

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  • Sarah Elliott
    Bug Zapper Super Star

    Everything shown in my video is still happening. Displays in HQ are vanilla paintings so you have to guess the answer to the first question. Special features in the burn test area aren't rendering so it's almost impossible to figure out how to pass those. If you get to the helicopter, it's invisible. If you make it to the next phase after that, it won't launch.

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  • Kaleb Support
    Bug Zapper Support Beacon of Knowledge

    Hey Sarah, 
    Thanks for the heads up. 
    We've reported these issues to the map creators and we're waiting on them to provide a fix. However, we can't provide any ETAs at this time. Hopefully their team can get us an updates version soon!

    Let us know if you have any additional questions, or concerns!
    Thank you!

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  • Sarah Elliott
    Bug Zapper Super Star

    Thanks! I don't use this world currently for the reasons mentioned above, but as I also mentioned, I just delivered a Summer Programs training for the NYC Department of Education and the resource produced by Minecraft Education listing potential lesson plans has this world as one of the worlds for Climate Change week, so you may be getting a lot more inquiries about it in the near future.

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey team!

    Just got word things should be sorted with this error now! Let us know if that reflects on your end!

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