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Recent activity by Kaleb-
Hey Adolph TrudeauBecause cancellation requires us to get some sensitive information from you, im going to go ahead and create a ticket for you and reach out to you over there! Let us know if you h...
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Hey Samuel, Error 1001 is a bit of a generic code. However here's a few things to try: Try signing in under another Windows User. If one doesn't exist you can follow these steps to create a new...
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Hey Matthew, Love the feedback. This is a common one we get, and we fully understand the need for some tools for administrative oversight. We're currently reviewing the best ways to enable some of ...
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Hey Emmanuel, Just to confirm is it just the main Music that doesnt work, or is it all sound? Additionally, does it affect Jukeboxes and Noteblocks? Additionally, if you force play music with the c...
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Hey Akilan, We generally do two updates a year to revolve around school schedules (one during each major break, give or take), and prevent disruptions, with many hotfixes and patches in between. We...
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Hey Akilan, If you're looking for the Trusted Skins option, the toggle should be visible in game again under Options > General > "Only Allow Trusted Skins". Make sure you're app is up to date (1.21...
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Hey there,Thanks for reaching out. I'm Kaleb with the Minecraft Education Support Team! This is a known bug that the dev team is working on getting a fix for! Hopefully we'll see a fix in an upcomi...
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Hey there, This is currently a known bug that we're working on getting fixed for a future patch. It appears we pulled this bug from the base version of Bedrock the current release is built on. Hope...
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Hey Joshua, Glad to hear you're satisfied with the first 2 major fixes! We have no plans on removing the custom skins toggle again at this time. As for the export texture bug, this is an issue our ...
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Hey Rei, Thanks for the info! I've redacted your domain for your privacy. I think this is going to require a deeper dive, so I'd like to open up a ticket with you and see what we can find out! I'll...