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Activity overview
Latest activity by Danny-
Danny commented,
Hey Adam! Thanks for the link and info, it does look like someone else from NYC sent us a very similar video / issue that we are looking into as well. So no issues with previous Os's, correct?
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Danny commented,
Hey there! Thanks for the info, Sorry to hear you are running into some issues. Here are a few things you can check on: - What proxies, content filters, virus protection and, firewalls are on the d...
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Danny commented,
Hey there! Sorry to hear you are running into some issues joining Ahmad. Just had a few questions to help us support you further: 1.) What device make / model and OS version are you on when you got...
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Danny commented,
Hey there! Sorry to hear you are running into some issues with Minecraft Education on Mac with joining others. Good news is I feel like I may know the issue here, it sounds like it could be keychai...
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Danny commented,
Hey there! Sorry to hear you are running into some issues with Codebuilder. Are they on Chromebooks? What sort of errors are they running into? Could you screenshot where they are getting stuck? (w...
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Danny commented,
Hey there, Gotcha, thanks for the info. Sorry for the inconvenience and thanks for the patience on this. Could you please share the full device specs RAM/ CPU/ Storage Space/ GPU of the device? Al...
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Danny commented,
Hey there Amanda, Sorry you are running into similar issues. It is very odd this issue occurs without MakeCode running as well. How often does it crash? How consistent does it happen? How many user...
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Danny commented,
Hey there! Gotcha, thanks for that info! If you are willing and able, it would be great if you could send us a video reproduction of the issue. If so, let me know and I can create a ticket for us a...
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Danny commented,
Hey there! Gotcha, thanks for the info! Sorry you are running into this, but good news is I believe the steps Max and Lynda posted here should help with the issue: https://edusupport.minecraft.net/...
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Danny commented,
Hey there! Sorry to hear you are running into some issues with Minecraft Education and the mouse acting up. Have you noticed this only happening after the v1.21.06 update? What devices are experien...