체험판 계정 로그인
체험판 계정을 생성하면 10회 로그인 가능했는데, 오늘부터 새로 생성된 계정으로 로그인하면 잔여 횟수가 0으로 나옴
로그아웃 후 로그인하면 계정의 로그인 횟수를 모두 사용해서 로그인이 않된다고 나오고 로그인 않됨
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Official comment
Hey there,
I wanted to provide some clarification to my above reply. As of this last Friday, July 24, 2026, Commercial Trials are no longer available. Going forward, commercial organizations can either: use the Demo Experience (Try Minecraft Education for free – Minecraft Education) or purchase full Commercial Licenses
If you choose to purchase licenses and later determine that Minecraft Education is not the right fit for your needs, you may be eligible for a refund in accordance with Microsoft's subscription cancellation and refund policies. For more information, please see: Cancel your Microsoft business subscription in the Microsoft 365 admin center | Microsoft Learn.
We'd also love to learn more about your intended use case for the Commercial Trial. Understanding how you planned to use the product helps us evaluate future offerings and identify potential alternatives that may better meet your needs.
We look forward to hearing more about your scenario and appreciate your feedback. -
Hey there!
Sorry to hear you are running into some issues with the trial account logins ending. Is this through your school or personal accounts you are experiencing this on? Here is some more info on how the trials and demos work - https://edusupport.minecraft.net/hc/en-us/articles/360047116432-Try-Minecraft-Education-for-free
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We’re experiencing the same issue in my organization.
I run a one-person organization.
When I issue a guest license and sign in, the number of remaining trial attempts drops to 0 even though it’s my first time signing in.
Once I sign out, the trial attempts are gone, so I can’t sign in again.
Is this a change in the system?
Or is it a bug?The number of attempts has dropped from 10 to 0 without warning, causing confusion in the field.
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I'm an education in Japan.
Not only me but also other educators in Japan experience the same situaion.
10 free logins is now unacceptable, but limited in only 1 login.
Is this situation planned? Or just a bug?
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Hey there!
Sorry to hear you are all running into some issues with this.
Are you all Commercial licenses or Academic licenses?
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Mine is a commercial license.
But this situation occurs when I try to make free guest account without MEE license.
Even without MEE license, we could get 10 free logins, right?
Attached is the image in Japanese.
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My organization has a commercial license.
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Dear Microsoft Support Team,
I hope you are doing well.
We are contacting you to urgently confirm the current behavior of the trial usage limit for Minecraft Education in our commercial license environment.
We have confirmed that our Microsoft tenant/license environment is commercial, not academic.
Under this commercial license environment, we are seeing an issue where accounts without an assigned Minecraft Education license appear to be unable to continue using Minecraft Education after only one login.
Our understanding is that unlicensed accounts should be able to use Minecraft Education multiple times as part of the free trial. However, the behavior we have observed is as follows:
When a newly created account without an assigned Minecraft Education license logs in to Minecraft Education, the remaining trial count is displayed as 0
The account can still play during that initial login session
After logging out and logging in again, a message indicating that the trial usage limit has been reached is displayed, and the account can no longer play
The same behavior occurs for both newly created and existing unlicensed accounts
Accounts with an assigned Minecraft Education license can use Minecraft Education without any issue
This issue may directly affect our ability to conduct trial lessons in classrooms. If teachers perform device checks in advance, or if students need to log in again during a lesson due to an app crash or device restart, they may no longer be able to continue the trial lesson.
Therefore, we would appreciate it if you could provide an initial response by the end of today if possible, or by tomorrow morning at the latest.
In particular, could you please confirm the following points as soon as possible?
Is the behavior described above the current specification for Minecraft Education in a commercial license environment?
If this is not intended behavior and is a bug, could you please let us know the expected timeline for a fix?
If this is the intended specification, could you please share an official source, such as documentation or an announcement, that explains the trial usage count and conditions for commercial license environments?
Does the trial usage limit or behavior differ depending on whether the tenant/license environment is commercial or academic?
If this is a temporary issue or a known incident, could you also share the affected scope and any available workaround?
If a detailed investigation will take time, it would be very helpful if you could first let us know whether this is considered intended behavior or a bug, whether this behavior is specific to commercial license environments, and whether this is already recognized as a known issue.
Thank you for your support. We appreciate your prompt response.
Best regards, Dear Microsoft Support Team,
I hope you are doing well.
We are contacting you to urgently confirm the current behavior of the trial usage limit for Minecraft Education in our commercial license environment.
We have confirmed that our Microsoft tenant/license environment is commercial, not academic.
Under this commercial license environment, we are seeing an issue where accounts without an assigned Minecraft Education license appear to be unable to continue using Minecraft Education after only one login.
Our understanding is that unlicensed accounts should be able to use Minecraft Education multiple times as part of the free trial. However, the behavior we have observed is as follows:
When a newly created account without an assigned Minecraft Education license logs in to Minecraft Education, the remaining trial count is displayed as 0
The account can still play during that initial login session
After logging out and logging in again, a message indicating that the trial usage limit has been reached is displayed, and the account can no longer play
The same behavior occurs for both newly created and existing unlicensed accounts
Accounts with an assigned Minecraft Education license can use Minecraft Education without any issue
This issue may directly affect our ability to conduct trial lessons in classrooms. If teachers perform device checks in advance, or if students need to log in again during a lesson due to an app crash or device restart, they may no longer be able to continue the trial lesson.
Therefore, we would appreciate it if you could provide an initial response by the end of today if possible, or by tomorrow morning at the latest.
In particular, could you please confirm the following points as soon as possible?
Is the behavior described above the current specification for Minecraft Education in a commercial license environment?
If this is not intended behavior and is a bug, could you please let us know the expected timeline for a fix?
If this is the intended specification, could you please share an official source, such as documentation or an announcement, that explains the trial usage count and conditions for commercial license environments?
Does the trial usage limit or behavior differ depending on whether the tenant/license environment is commercial or academic?
If this is a temporary issue or a known incident, could you also share the affected scope and any available workaround?
If a detailed investigation will take time, it would be very helpful if you could first let us know whether this is considered intended behavior or a bug, whether this behavior is specific to commercial license environments, and whether this is already recognized as a known issue.
Thank you for your support. We appreciate your prompt response.
Best regards,0 -
Hey all,
Thank you for the report. We're checking in with our developers and quality team to confirm what could be occurring here. Please allow us some time to look into this on our end, and we'll report back as soon as we hear more.
Thank you0 -
Thank you for your patience.
After confirming with our team, we can share that Commercial Trial accounts will be discontinued going forward. However, the Demo Experience will remain available to all users.
We understand this change may be disappointing, and we apologize for any inconvenience it may cause.
Note: Academic Microsoft 365 Tenants are unaffected and will still be able to use the Trial experience.0 -
It’s really terrible to suddenly discontinue commercial trial accounts without any notice.
Following repeated price hikes, this latest change means we can no longer even offer free trial classes for children who are interested.
They should explain the reason for discontinuing the trial accounts.
Couldn’t they at least limit it to, say, five sessions?The Education edition already costs $38 a year.
The Java and BE editions are only $20.The Education plan costs $380 over 10 years, while the Java and BE editions cost just $20 even over 10 years.
Even though we’re paying such a high price, updates are slower than for the BE edition.Isn’t it absurd to collect money from children who are trying to learn, while offering the service at a bargain price to adults who are just playing around as a hobby?
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First, massive price hikes, and now, a turn for the worse.
Japan's decline seems inevitable... I wish they would reconsider.
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Hi Kaleb.
Thank you for the clarification.However, we are still unclear about the following points:
- You wrote that "Commercial Trial accounts will be discontinued going forward." However, Commercial Trial accounts are already no longer usable as before. Does this mean the change has already been implemented, or is the current behavior temporary while the change is being rolled out?
- Currently, Commercial Trial accounts can still be used once before access is denied. Is this one login the intended new behavior, or will Commercial Trial accounts become completely unavailable?
- Could you please clearly define what you mean by Commercial Trial and Demo Experience?
- Until now, our understanding was that Commercial Trial allowed approximately 10 logins.
- Does "Demo Experience" refer to the current one-login experience, or is it something different?
We would appreciate it if you could clearly define these terms, as they are currently causing confusion.
0 - You wrote that "Commercial Trial accounts will be discontinued going forward." However, Commercial Trial accounts are already no longer usable as before. Does this mean the change has already been implemented, or is the current behavior temporary while the change is being rolled out?
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Hey 悠一郎 桑野,
To clarify:
1. Apologies for the confusion on that wording, Commercial Trials are no longer being offered as of this last Friday (July 24th).
2. I'm confirming this functionality with our team. I believe it will eventually be completely removed, but I want to ensure I get you the most accurate information. I'll update as soon as I hear back.
3. The Demo Experience is a separate type of trial that allows you to try Minecraft Education for free and without an account. Each demo lesson has limited functionality: for example, worlds and progress cannot be saved, and it is not possible to join or host a multiplayer game. Playing a demo lesson allows you the opportunity to experience a real lesson in Minecraft Education. There is no limit on the number of times you play each demo lesson. You can learn more here: https://edusupport.minecraft.net/hc/en-us/articles/360047116432-Try-Minecraft-Education-for-free#:~:text=About%20the%20demo%20lessons
I understand the confusion and frustration, and we're happy to help clarify any questions you may have.0 -
Hey 悠一郎 桑野,
For your second question, we have verified that this is actually a bug and will be removed in the near future. Commercial Trials will eventually be completely unavailable.
I understand this might not be ideal for your situation, but I hope this helps clear up any confusion.0 -
Hey Kyle Aki,
Thank you for taking the time to share your feedback. I understand why this change is frustrating, particularly for organizations that have relied on trial accounts to introduce new learners to Minecraft Education. I also understand the concern around the discontinuation of commercial trial access, especially for programs that used those accounts to offer introductory experiences before asking participants to commit to a purchase.
To provide some context, the Commercial Program (formerly Clubs & Camps) pricing has only been adjusted once, last June, since its introduction. When the program launched, licenses were available at $12 USD per user per year ($1 USD per user per month). Since then, Minecraft Education has continued to expand with features such as ChromeOS support, Dedicated Server functionality, new educational tools, ongoing content development, and a continually growing library of lessons and resources. As part of supporting those investments, the program price was updated to $36 USD per user per year ($3 USD per user per month). Our goal has been to balance ongoing platform development and support while remaining competitive with other educational software offerings.
Regarding trial accounts, their primary purpose has always been to allow organizations to evaluate Minecraft Education before making a broader purchasing decision. The trial experience was designed to help educators and program operators explore the platform, assess its educational value, and determine whether it was the right fit for their needs. We also offer the Demo Lesson experience as a way to preview the product without requiring a license. While we recognize that some organizations used trial accounts to provide introductory classes, that was not the original intent of the trial program, and the recent changes were made to better align the experience with its intended purpose.As an alternative, organizations can make an initial purchase of Minecraft Education Commercial licenses and evaluate the platform within their own environment. If you determine that Minecraft Education is not the right fit for your program, subscriptions are generally eligible for cancellation during Microsoft's refund period (30 days in most cases). Our support team is also happy to assist with cancellation and refund requests where applicable.You also raised concerns about update timing, which is feedback we hear regularly. While Minecraft Education generally follows Minecraft Bedrock development, our release schedule is intentionally more measured. Because many schools and educational organizations depend on a stable and predictable environment, we spend additional time validating new features, ensuring compatibility with classroom tools and educational content, and minimizing disruption for IT administrators managing large numbers of devices. As a result, major releases are often scheduled around school breaks, such as summer and winter holidays, when updates are less likely to impact active learning.We recognize that this approach can sometimes mean Minecraft Education receives gameplay features later than Bedrock Edition. Balancing access to new content with the stability, reliability, and support requirements of classroom environments is an ongoing consideration, and feedback such as yours helps inform those discussions.
Thank you again for sharing your perspective. While we may not always be able to make changes that address every use case, we genuinely value feedback from organizations and educators who use Minecraft Education in different ways. I've made sure your concerns regarding trial access, pricing, and updates are heard and shared with the appropriate teams.0 -
Dear Kaleb,
I apologize for posting this in another person's thread.
I would like to share some concerns held by many Japanese users.
While there is talk of ongoing content updates, the Japanese localization has been completely neglected.
For instance, the Japanese translation for HOC22 (the "Escape from the Mansion" activity) is clearly machine-generated, rendering it virtually unplayable for an extended period.
Even when translation suggestions are submitted via GitHub, they are simply ignored.
This pattern is evident in many areas, creating the impression that perks and benefits are reserved solely for users in English-speaking regions.
Under these circumstances, raising prices or eliminating free trial periods will only serve to further fuel user dissatisfaction.
Is the situation regarding usage in Japan not being taken into account?
There are still many children in Japan who are not fluent in English.
I ask that you give this matter serious consideration.
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Thank you for your detailed response.
However, I still feel that my main concerns have not been addressed.
Please excuse the length of this message.
Over the years, we have experienced repeated policy and pricing changes. We would appreciate having an opportunity for dialogue before significant policy changes are implemented. We also hope Microsoft will take feedback from commercial education providers into consideration.
1. I still do not understand the pricing model.
You mentioned that Minecraft Education has continued to expand through ChromeOS support, dedicated servers, educational tools, and a growing library of lessons and resources.
However, both Minecraft Java Edition and Bedrock Edition are one-time purchase products that continue to receive:
- Frequent feature updates
- Dedicated server support
- Marketplace content
- Ongoing content development
- Long-term maintenance
Despite this, Minecraft Education requires a significantly more expensive annual subscription.
From a customer's perspective, I still cannot understand why Minecraft Education is priced so much higher than the other editions.
Simply listing additional features does not explain why the pricing model differs so dramatically.
I fully understand that continued development requires investment. However, I hope Microsoft will also consider whether those investments align with what commercial education providers actually value.
For our organization, the vast majority of the worlds in the lesson library provide little practical value. This is because the Japanese localization is incomplete in almost all of them, and many of the lesson instructions have not been properly localized.
If offering the lesson library as an optional paid add-on would allow Microsoft to reduce the subscription fee, I would welcome that approach.
2. Has Microsoft considered the impact of exchange rates?
You mentioned that the commercial license price changed only once, from $12 to $36.
However, the impact outside the United States has been much greater.
In Japan, the annual cost per student was approximately ¥1,100 three years ago. It then increased to around ¥1,400 two years ago, and with the latest pricing change it has risen to nearly ¥6,000 per student.
Because of both Microsoft's price increases and the depreciation of the Japanese yen, the actual financial burden on Japanese organizations has increased far more dramatically than the dollar price alone suggests.
From our perspective, it feels closer to paying around $50 per student per year than simply $36.
Has Microsoft considered how exchange rates and regional purchasing power affect commercial education providers outside the United States?
3. How are organizations expected to introduce new students?
This is my biggest concern.
Your response suggests that organizations should purchase licenses first and evaluate the product afterward.
Could you explain what purchasing process Microsoft expects organizations to follow?
Our current process is straightforward.
- A child participates in an introductory lesson.
- They experience our own Minecraft Education world.
- They experience multiplayer learning using our curriculum.
- If they enjoy the experience, they decide to purchase a subscription.
Without commercial trial accounts, this workflow is no longer possible.
Does Microsoft expect organizations to purchase a commercial license for every child before they have ever used Minecraft Education?
If so, I believe that is an unrealistic purchasing process.
4. Demo lessons are not a practical alternative.
Although we were encouraged to use the demo lessons instead, they cannot replace the actual introductory experience.
The demo lessons cannot:
- Use our own educational worlds
- Support our multiplayer classes
- Demonstrate our own curriculum
Instead, they only provide Microsoft's sample lessons.
Those lessons do not reflect what individual educational organizations actually teach.
There are also significant localization issues.
Many of the Japanese translations are unclear, and Japanese elementary school students learn kanji gradually.
Many of the in-game explanations contain kanji that first- and second-grade students have not yet learned, making those lessons unsuitable for young learners.
For these reasons, the demo experience is not a practical alternative to commercial trial accounts.
5. Why wasn't a compromise considered?
I do not understand why the only option was to abruptly and completely discontinue commercial trial accounts.
For example, why weren't alternatives such as the following considered?
- Limiting each trial account to five sessions
- Consulting commercial users before discontinuing the program
- Providing advance notice before the change took effect
Any of these approaches would have reduced abuse while still allowing legitimate education providers to introduce new students to Minecraft Education.
Instead, the decision was implemented unilaterally, causing confusion for education providers and disappointment for prospective customers.
Was a compromise like this ever considered?
6. Why are academic institutions treated differently?
There is one point in your response that I find particularly difficult to understand.
Academic licenses still include 25 trial uses, while commercial organizations no longer have any practical way to provide introductory lessons.
Academic licenses are already significantly less expensive than commercial licenses.
Given that difference, I find it difficult to understand why trial access remains available for academic customers while being removed entirely for commercial education providers.
I fully understand that academic licenses are intended for a different audience.
However, this creates a significant disparity in how two groups that both teach children using Minecraft Education are treated.
Could you please explain the reasoning behind this decision?
Regardless of the original intention of the commercial trial program, it became an essential part of the customer journey for many legitimate education providers.
Removing it without providing an equivalent alternative has fundamentally changed how new students can access Minecraft Education.
I would like to emphasize that my concern goes beyond the issue of price alone.
The significant price gap between Java Edition, Bedrock Edition, and Minecraft Education, together with the substantial difference in how academic and commercial licenses are treated, creates a strong sense of unfairness.
I am concerned that commercial licenses will continue to increase in price while receiving fewer benefits and less consideration than academic licenses.
I would sincerely appreciate a clearer explanation of the reasoning behind these decisions.
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