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Recent activity by Kaleb-
Official comment
Great news! The latest general availability update should resolve should resolve the crashing at launch issue on MacOS!This should be fixed for both users with, and without, filters. You can find t...
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Official comment
Great news! The latest general availability update should resolve should resolve the crashing at launch issue on MacOS! This should be fixed for both users with, and without, filters. You can find ...
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Hey Alaina, Are the laptops in question school devices? It sounds like they may have some kind of firewall, proxy, or other web filtering that is blocking access to multiplayer. Let us know if you ...
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Hey Vendanth, Generally the issue you described is caused by some kind of hardware performance issue, or resource limitation. It could also be a network problem if the issue only occurs when joinin...
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Hey there, When Minecraft Education is uninstalled it will take the worlds with it. This is because the worlds as part of the app. It is possibly (however unlikely), that some world files may be re...
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Hey Carl, Cortex is one that we have found this issue with. The MacOS Freezing issue tends to occur with certain EDRs, or AVs. However, we have verified that the issue should be resolved in the lat...
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Hey Kara, This doesn't sound like its expected. Could you provide a screenshot of what your students are seeing, so we can better understand what's happening? Make sure not to include any personal ...
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Hey Wagner,Minecraft Education supports up to 40 players per session. However, because sessions are hosted locally on your device the true amount of players who can join could vary depending on you...
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Hey David, Apologies for the delay. At this time, we don't officially support RTX in any of our Library worlds. Just like Bedrock, you'd need a pack that can support RTX. As most education devices ...
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Hey there,Thanks for reaching out. I'm Kaleb with the Minecraft Education Support Team, I'm happy to assist you today! To help us break down the issue, can you check the following? 1. Are you usi...