Unable to connect to world. The world is no longer available.
Hi, I keep getting the same error in attempts to join my friends server. Initially, it continously makes me log in to my account everytim ei open minecraft education, then asks for for local networks. This doesnt matter to me i press allow but I am trying to join with different networks, and they go to the same school as me.
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Hey there!
Sorry to hear you are running into some issues with Minecraft Education.
Just had a few questions to help us support you further:
1.) What device make / model and OS version are you on when you got this error?
2.) Are both of you on the latest version of Minecraft Education?
3.) What networks have you tried joining from? What about your friend?
4.) Is this a commercial account or school managed account?
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1.) What device make / model and OS version are you on when you got this error?
I am on a macbook air 2020
2.) Are both of you on the latest version of Minecraft Education?
Yes. we both are.
3.) What networks have you tried joining from? What about your friend?
We are on different wifis, they are just our own, and have worked before.
4.) Is this a commercial account or school managed account?
School managed.
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Hey there!
Thanks for this info, hmmm interesting.
If you would like, I can make a ticket for us and you can send us a video reproduction of the error so we can look into it and try to understand it further. Does that sound good to you?
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Yes please!
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its not working for me to join my friends world, but he can join mine. i tried to join his on 4 different devices, including my school device. its let me join his world once on friday at school, but that was the first time in a long time for anyone else.
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Hey there Keira!
Sorry to hear you are running into some issues with multiplayer.
When you tried on 4 different devices, could you tell me more about that experience? What was the outcome on all the devices? You mentioned 1 was a school issued device. What were the others?
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Hi! My friend and I are also having the same problem and have been trying to join each other’s worlds on our laptops, but it keeps saying that either we’re “unable to join” or “world is no longer available to join”. However, if we both play on our phones, it works. We’re under the same organization, and both of our versions of Minecraft Education are up to date. We’ve also updated our devices as well but nothing has worked.
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Hey Alaina,
Are the laptops in question school devices? It sounds like they may have some kind of firewall, proxy, or other web filtering that is blocking access to multiplayer.
Let us know if you have any additional questions, or concerns!
Thank you!0 -
Hi Kaleb!
No, they're not school devices. Both of our laptops are MacBook Airs (Apple M2 chip). The only difference, if it matters, is that mine is 15 inch and hers is 13 inch. What can we do to fix the web filtering? Thank you.0 -
Hey there!
You will need to reach out to your school's IT admin for more info on what proxies, content filters, virus protection and, firewalls could be affecting you that Kaleb mentioned.
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