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Recent activity by Rei Matsuoka-
Thank you for reaching out, Kaleb! I understand very well.By the way, is it correct to assume that your response is from the official Minecraft Education team?I noticed that Danny has a "SUPPORT" t...
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Hi Danny,Does this crash issue no longer occur in version 1.21.10?I checked the change log and this chat but couldn’t find clear information, so I’m asking for confirmation. If there is a list of f...
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Hi Danny.Sorry for the delayed response. The issue has been resolved...! It was most likely due to the download being heavy... it seems to take quite a bit of time.Thank you for proceeding with the...
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Hi Danny.Thank you very much.We are currently unable to confirm whether this issue occurred on a different network. However, we have resolved the issue on one device.Disabling the firewall of the a...
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Hi there!Sorry, I don't have a video, but I have attached an image.There were no particular issues with the network, and other applications and websites that use the internet were working fine.The ...
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Thank you for your response, Kaleb!I apologize for the delay in getting back to you!We are providing two world data sets, and we use the same behavior pack and resource pack for both. This error oc...
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Hi DannyWe recently had a classroom inquire about the preview version, so we had them download and try it out. As a result, we confirmed that it works without any issues.Could you please advise on ...
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Regarding the above post, I have confirmed the OS information and added additional details.Both DELL and HP were running Windows 11 24H2.However, there have been instances where it crashed, albeit ...
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We experienced a similar issue in our classroom where the mouse stops working. This might have already been resolved, but we are sharing it just in case.**Device Information**Although the details o...
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In my classroom, students experience crashes while using it. The Minecraft version is all V1.21.06 and Windows11.1-1. From around November to December 20241) In the case of Student A - (November ...