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Recent activity by Kaleb-
Hey Samuel, Super unfortunate to hear you lost your world. Worlds are currently saved per device however its possible it's still around in file form. I can try to help you confirm it exist. What pl...
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Understood. Just to confirm, is it only this world that does this? If you export this world to another device, does this still happen?
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Hey Sverre, We prevent student from different organizations or schools from joining each other to maintain privacy for students, especially our younger ones, and maintain a safe and controlled envi...
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Thanks for the information, Does the issue persist if you run a repair on the app? You can try this by going to Windows Settings > Apps > Installed Apps, find Minecraft Education and click on the t...
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Hey Timothy! IT stands for "Information Technology", it would be your schools Technology Department. It would be the same people that issue you your device. If you don't know how to reach them, you...
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Hey Wyatt,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today! I'm sorry to hear that Minecraft: Education was removed from the device. In many cases when the app is...
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Hey Timothy, Unfortunately, we can't advise anything that would circumvent restrictions put in place by an IT Admin. In this case, there aren't to many ways to bypass being a local admin. You're be...
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Hey Katie,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today!Firstly, we super appreciate the feedback on our support team!! We'll keep doing our best to be as suppo...
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Hey Evert, Unfortunately, Minecraft Education is not support on XBOX at this time, however you could definitley see if you could use Bedrock for this!! Learning with Minecraft Bedrock and Java – Mi...
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Hey there,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today!Are you trying to open the install file? Can you provide a screenshot of the error message? (Make sure t...