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Recent activity by Kaleb-
Hey there! Wanted to jump in and update that we have seen some users have a similar issue where they can't sign in on specific devices! This forum post lays out the process to fix this! https://edu...
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Hey Guy, It is entirely possible that P2P is blocked by Windows Firewall, or even on Smoothwall. You could try disabling Windows Firewall temporarily as a test. The program should make a few rules ...
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Hey Timothy, Im Caleb with the Minecraft Support Team! Happy to step in and help! Try this link for our Win32 (EXE) installer: https://aka.ms/downloadmee-desktopAppLet us know if you have any addi...
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Hey there,I'm Kaleb with the Minecraft Education Support Team! I'm happy to assist you today!I understand how frustrating it can be when you can't sign into Minecraft Education. Let’s work together...
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Hey Ian, Generally we only see this error for one of two reasons: 1. There are multiple versions of Minecraft Education installed. I would check under settings to make sure that only one version is...
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Hey Bhavesh, Can you confirm with your IT Admin that all users are still licensed? Generally, that's the only reason we would see this issue for multiple users. Let us know if you have any additio...
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Hey Amanda, I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today! It looks like you're trying to sign in with a personal email. When you first setup your account, it w...
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Hey there,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today! 1.) Is this happening on a home network or a school network? Additionally, have you encountered the sam...
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Hey there, I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today!This is an issue we've been looking into the exact cause of for a bit. I'd like to make this into a tic...
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Hey Tyler, Thanks for the details, if you uninstall both do both versions come back? I'd recommend backing up your worlds, and then uninstalling one, or both of them, and reinstalling.