Technical issues 1.21.03 - Multiplayer
Hi,
We have 2 accounts under the same organisation, both updated to 1.21.03. Yesterday played together no problem, have now updated and it gives an error message: Can't connect to world.
Please get in touch soon,
Thanks.
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Hi Danny,
thanks for the reply, I mean, not sure how much that would do because as I said, it's one of our student that has that issue (I was part of the team working on IT help, that's why I came to talk about it here, because it was "my case" in a way) so I wouldn't be able to send logs, or videos as you ask.
The student can't make a ticket either, (we're a french group, using MCEdu as a tool to teach kids coding in after school classes), they don't speak english that wellI can describe more in detail myself, all we tried for resolution (everything in this thread + a few things found elsewhere on the web), and what happened that led to the problem exactly as it happened during the IT help session, but that's it, and I dunno how much help that would be?
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Hey there,
Gotcha, thanks for explaining the situation. I understand if it is not possible for you at this time to do logs or videos, unfortunately without a video reproduction of the issue it will be difficult for us to understand the issue further for further assistance. Let us know if that is a path you would want to take later down the line, and I can make a ticket for us for you to share it.
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I tried all of these steps and it's still not working on Big Sur 11.7.10. I get the error we dont have permission to open the app.
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Hey there Wayne!
Looks like we have a ticket together, let's troubleshoot there! :)
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Evening Danny
We are having the same issues as noted in this thread
Running version 1.21.10
- Students with Mac Air's are receiving the unable to connect messages
- No VPNs running
- School wifi as with all the other students
- Checked to ensure all devices are up to date (Mac OS and Mine Craft version)
I tried to follow this thread on a couple of devices and found the files mentioend for deletion, however, when I select them to delete - they just don't
Any suggestions or a fix would be helpful here as its causing major issues for us
Thanks
Matt
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Hey there!
Sorry to hear you are running into some issues with this as well.
Can you try the keychain steps Max and Lynda layout here? - https://edusupport.minecraft.net/hc/en-us/community/posts/28795140075540-Technical-issues-1-21-03-Multiplayer?page=2#community_comm[%E2%80%A6]29613845522836
Those have helped alot of users with similar issues. Let us know how things go!
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Even though I’ve updated to the latest version, I still can’t join a multiplayer game. It keeps showing that the code is invalid.
Could this be because I’m not on the same network as the other players?0 -
Hey there Mei!
Sorry to hear you are running into some issues connecting with other players.
Just had a few questions to help us support you further:
1 - Are those you are trying to connect with from the same school as you?
2 - Are you having issues connecting from or to a Mac device?
3 - Are those you are connecting to on the same version as you? Which version are you all on?
4 - Have things worked prior?
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I know it is late but I am also having the same application error on Big Sur. May I also have a ticket?
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Hey there!
Sorry to hear you are running into this too. Are you able to follow the steps as well that Max and Lynda lay out here?
So you are Mac as well having issues with multiplayer?
If you are, let us know how those steps go for you! If you are still running into issues then yes I can make us a ticket.
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Yes, I followed the steps a few times but unfortunately they did not work.
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Hey there!
Sorry I missed your comment about Big Sur the first time round. This is likely your issue. Our minimum supported OS version is a couple versions after Big Sur as per - https://edusupport.minecraft.net/hc/en-us/articles/360047556591-System-Requirements. Please update OS version and let us know if that helps your issue.
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