Badges

We'd love to get additional info from each of you so we can look into this. I'm going to create tickets with you all to gather additional details. 

• View comment
• Justin
• October 20, 2021 19:14
• 1 vote

Thanks, I've forwarded to the team and they're looking into it! If you run into other issues, let us know. 

• View comment
• Justin
• October 14, 2021 20:32
• 1 vote

Hey, thanks Deborah. So the new update shouldn't have affected sign in from my knowledge. Deborah it sounds like you have the SSO feature disabled in settings > profile > Enable Single Sign On. Thi...

• View comment
• Justin
• July 14, 2021 19:34
• 1 vote

The name that is shown in Minecraft: Education Edition is managed through your organization. For most, this is through the school's IT admin. If you'd like this changed, you should reach out to them. 

• View comment
• Justin
• June 07, 2021 23:18
• 1 vote

Hey there Youssef Khaliel, thanks for reporting this. When this happens, are the students changing their skins to one of the ones included with Minecraft: Education Edition, or a custom one they've...

• View comment
• Justin
• May 31, 2021 19:12
• 1 vote

Hey Andrew Goolab, If this happens again, hitting F1 will toggle the HUD being displayed/hidden. If you hit F1 and the inventory doesn't come back, Dream's suggestion of closing the app and re-open...

• View comment
• Justin
• May 27, 2021 21:16
• 1 vote

Alright, I created tickets with both of you. Normally, this is due to the student having a faculty license assigned to them, but we can investigate deeper in a ticket after I gather some info. See ...

• View comment
• Justin
• May 27, 2021 20:45
• 1 vote

For future concerns about cancelling licenses, please submit a ticket to us at https://aka.ms/MEE_New_Request and we can see what options are available. I'll go ahead and lock this thread as we can...

• View comment
• Justin
• November 07, 2025 19:57
• 0 votes

I'm extremely happy to announce that the highly requested cloud backup is now a feature on the new Minecraft Education Preview app! View more info in our articles here: What's New in the Cloud Prev...

• View comment
• Justin
• February 07, 2024 00:01
• 0 votes

Hey Craig Kenner,Thank you for voicing your feedback and how frustrating this journey has been for you. It's awful to hear that these multiplayer issues have plagued you and your students for so lo...

• View comment
• Justin
• November 14, 2023 19:17
• 0 votes