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Can't host or join worlds at ALL 1.26

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4 comments

  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Sorry to hear you are running into some issues with multiplayer and Minecraft Education in your school.  Just had a few questions to help us support you further:

    1 - Have you told your IT admin about this issue? Feel free to have them reach out to us as you did if they are having trouble troubleshooting this as well. 

    2 - Is the user you are connecting to also on the same and most recent version as you? 

    3 - You connecting to or using a Mac device to connect at all? 

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  • S D

    Hey,

    The IT admin noited that it happens on my device only. Second, yes we are both on the same version. Yes I am using a mac device to connect. I have turned on local network as well but it did not fix the issue. However, I logged in on a windows laptop and multiplayer worked just fine.

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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Ah gotcha! Thanks for this info this helps a lot. I believe I know what is going on here!

    It sounds like keychain issues, please follow the steps Max and Lynda layout in this thread. This is for Mac devices  - https://edusupport.minecraft.net/hc/en-us/community/posts/28795140075540-Technical-issues-1-21-03-Multiplayer?page=2#community_comment_29613845522836

    If that doesn't work for you, please let us know what network level and device level proxies, content filters, virus protection, child monitoring software and, firewalls you are using.

    Let us know how that goes!

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  • S D

    Thanks, that worked. Can't believe that was the issue

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