Skip to main content

Connection issues

Comments

5 comments

  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Sorry to hear you are running into some issues connecting with your friends.

    Just had a few questions to help us support you further:

    1.) Are you all on the latest version of Minecraft Education? I would make sure to ask them which version they are all on and make sure it matches yours.

    2.) Are you all from the same school?

    3.) Have things worked prior? Were you ever able to connect those friends?

    4.) What error messages do you get when trying to join?

    Thanks!

    1
  • Lucas Shang

    Hello, thank you for replying

    We are all on the current version (1.21.05). We are all from the same school and I have never been able to join them, but they can join me. It only says "Unable to connect to world" when I try to join. Do you know what the problem is?

    0
  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Oh wow really, that is interesting they can join you but you cannot join them.

    Are you all on the same school network or is one of you all on a home network?

    What devices are you all using? Any Macs?

     

    0
  • Lucas Shang

    Everyone is all on the same network, and my friends are using Macs, but I am on Windows.

    0
  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Ah I see, thanks for that info.

    I have a hunch that if your friends used a Windows device to try to host for you it may work. It sounds like it may be related to a keychain access issue.

    Can you have them go through the steps in this thread to see if it helps the issue at all?

    https://edusupport.minecraft.net/hc/en-us/community/posts/28795140075540-Technical-issues-1-21-03-Multiplayer?page=2#community_comm[…]29613845522836

    0

Please sign in to leave a comment.