Minecraft Edu 1.21.03 Mac Open Error
After installing the new 1.21.03 version of Minecraft Education, an alert shows saying:
You do not have permission to open the application “Minecraft Education”.
Contact your computer or network administrator for assistance.
There are no administrators besides me on this computer. Otherwise, the new update works fine for other devices, Apple or not. I am on Big Sur but it shouldn't be a problem.
All tricks don't work such as using Keychain Access.
Look forward to a response
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Hey there,
Sorry to hear you are running into some issues.
If you could confirm that you cannot manually find the keychains as well as per - Minecraft Edu 1.21.03 Mac Open Error – Minecraft Education , if you cannot -
Our team is still investigating this issue. If you would like to provide us with network/ device traces, I can make a ticket for us and send the instructions there.
Sorry for the inconvenience and thanks for the patience!
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Hi, I'm having the same issue. What information do you require from me to log a ticket for investigation please?
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A ticket would be great, and yes, I could not find any keychains linked to Minecraft Education
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Hey Ethan and Lesley,
I've created seperate tickets for both of you, and will reach out to you via email here shortly with more steps!Let us know if you have any additional questions, or concerns!
Thanks,0 -
Hello,
I too am experiencing this issue with Minecraft Education 1.21.03 on macOS 11.7.10. Is it possible for a ticket to be raised for myself aswell?
Thanks.
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I am having the exact same issue as well. Minecraft Education 1.21.03 on macOS 11.7.10
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Hey there!
Sorry to hear. Please try some solutions from this thread and let us know how things go!
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that didnt help at all.
i reported the same issue for Minecraft Edu 1.21.03. on macOS Big Sur 11.7.10
log provided as below
Process: minecraft-edu [26965]
Path: /Users/USER/Desktop/minecraft-edu.app/Contents/MacOS/minecraft-edu
Identifier: minecraft-edu
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: minecraft-edu [26965]
User ID: 501Date/Time: 2024-09-30 23:38:59.425 +0800
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: E943AD70-A1A3-7CD3-9349-A735D0BDCCCDSleep/Wake UUID: 6EBDFA24-9305-4785-9BE2-53C27B9D7620
Time Awake Since Boot: 1400000 seconds
Time Since Wake: 16000 secondsSystem Integrity Protection: disabled
Crashed Thread: 0
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFYTermination Reason: Namespace CODESIGNING, Code 0x1
kernel messages:
VM Regions Near 0 (cr2):
-->
__TEXT 1032d8000-10d48c000 [161.7M] r-x/r-x SM=COWThread 0 Crashed:
0 0x000000012d85f000 _dyld_start + 0Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffeec927bb8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000012d85f000 rfl: 0x0000000000000200 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0Thread 0 instruction stream not available.
Thread 0 last branch register state not available.
Binary Images:
0x1032d8000 - 0x10d48bfff +??? (0) <8E3E950C-5111-3D1B-9628-1D8DF09256C3> (null)
0x12d85e000 - 0x12d8f9fff + (852.2) <BD607394-9008-33B9-B98B-A5886668E52C>External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0VM Region Summary:
ReadOnly portion of Libraries: Total=517.2M resident=0K(0%) swapped_out_or_unallocated=517.2M(100%)
Writable regions: Total=9760K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9760K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
VM_ALLOCATE 8K 2
__DATA 17.5M 4
__DATA_CONST 32K 1
__LINKEDIT 354.9M 4
__TEXT 162.3M 2
=========== ======= =======
TOTAL 598.8M 150 -
Hello, I am having this same issue tried all troublshooting.
Here is the log
Process: minecraft-edu [4661]
Path: /Applications/minecraft-edu.app/Contents/MacOS/minecraft-edu
Identifier: minecraft-edu
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: minecraft-edu [4661]
User ID: 502Date/Time: 2025-02-04 09:01:26.730 -0500
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: 0796B54D-A1CF-FD42-556E-FD63E13A4AB8Sleep/Wake UUID: D5F24C58-E93A-4084-834B-47507D62C05D
Time Awake Since Boot: 4300 seconds
Time Since Wake: 2200 secondsSystem Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFYTermination Reason: Namespace CODESIGNING, Code 0x1
kernel messages:
VM Regions Near 0 (cr2):
-->
__TEXT 10a7f9000-1149ad000 [161.7M] r-x/r-x SM=COWThread 0 Crashed:
0 0x000000013b843000 _dyld_start + 0Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee5406ba8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000013b843000 rfl: 0x0000000000000200 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0Thread 0 instruction stream not available.
Thread 0 last branch register state not available.
Binary Images:
0x10a7f9000 - 0x1149acfff +??? (0) <02ADC5AE-60ED-34FC-B27F-F85AC485F0A3> (null)
0x13b842000 - 0x13b8ddfff + (852.2) <BD607394-9008-33B9-B98B-A5886668E52C>External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0VM Region Summary:
ReadOnly portion of Libraries: Total=517.2M resident=0K(0%) swapped_out_or_unallocated=517.2M(100%)
Writable regions: Total=9760K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9760K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
VM_ALLOCATE 8K 2
__DATA 17.5M 4
__DATA_CONST 32K 1
__LINKEDIT 354.9M 3
__TEXT 162.3M 2
=========== ======= =======
TOTAL 598.8M 14Model: MacBookPro11,1, BootROM 478.0.0.0.0, 2 processors, Dual-Core Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f68
Graphics: kHW_IntelIrisItem, Intel Iris, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1680.11)
Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0128F, 121.33 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.20 -
Hey there Wayne!
Looks like we have a ticket together, let's troubleshoot there! :)
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I am having the same problem, please can i have a ticket!
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I am well aware I am late to this, but I have found a fix. Open applications, right click Minecraft Education Edition, click "Show Package Contents" then select into the folder "Contents", then "MacOS". Open a terminal window and type "codesign -s - -f [Drag and drop the file "minecraft-edu" into the terminal window. It should look something like "codesign -s - -f /Applications/minecraft-edu.app/Contents/MacOS/minecraft-edu"
Simply press the return key, wait a little bit, retry opening MC EDU, and the app should open!
Hope this helps.
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Thanks Landon!
Jess ~ Let us know how Landon's suggestion works for you and if you are still having issues we can make a ticket for you.
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Jason & Danny
I tried the replacing signatures and it didn't work.
**************: LTD$ codesign -s - -f /Applications/minecraft-edu.app/Contents/MacOS/minecraft-edu
/Applications/minecraft-edu.app/Contents/MacOS/minecraft-edu: replacing existing signature
**************:~ LTD$
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Found the solution for my system: for some reason, MacOS is not identifying the developer as a "recognized developer" and it's blocking its access. Go to System Preferences>Security and Privacy and in the General tab you will find only two options under "Allowed apps downloaded from:" 1. App Store, 2. App Store and identified developers.
Open a Terminal window, and type sudo spctl --master-disable then enter, it will ask for your password. After the command is ran it will give you a new third option in "Allowed apps downloaded from:" 3) Anywhere.
Hope that this helps
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