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Thanks - you are correct - it was a time issue. A little more complicated by the fact that it didnt want to allow time/date changes, but sorted now. Cheers.

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• evelyn wark
• November 23, 2025 01:51
• 0 votes

Hi support - sorry to necro this thread... my daughter is having this issue too. Her email address is the correct school version and the app works on other PC's - just not the one she has... It has...

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• evelyn wark
• November 19, 2025 07:05
• 0 votes