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Recent activity by Justin-
Mael Herve Do you have an RTX graphics card? It sounds like you have an RTX resource pack, which would also be required. Finally, I think you need to load into an RTX supported world. I don't belie...
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Jose Carlos Campos Berrocal If you're gaining access to Minecraft Education from the Microsoft 365 bundled licenses, then that may be the case. Otherwise, no additional license other than a Minecra...
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Quick question for you all to help us as we investigate. For users where multiplayer issues arose only after updating to 1.19, does the issue happen for you on wifi or ethernet? If you've tried bo...
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Quick question for you all to help us as we investigate. For users where multiplayer issues arose only after updating to 1.19, does the issue happen for you on wifi or ethernet? If you've tried bo...
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We are still investigating 1.19 multiplayer disconnects. At this point we need some logs from affected devices in schools. For IT Admins, Educators, and Tech Leaders who are able to reproduce the m...
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This error can also happen when you have two versions of Minecraft Education installed. Is it possible you only deleted a desktop shortcut? If this is on Windows, go to Add/Remove Programs and unin...
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Hey there, this is connected to the camera not able to be given from commands. We're currently working to resolve this but do not have an ETA at this time. If you're able to go into creative mode y...
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Hey there, If a computer crashes while playing in a world, especially if it is during an autosave, there is a chance that the world may be corrupted. I'd try the world on another computer and see i...
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Hey there, As Minecraft Education grows so must the requirements for the systems that we support. While we didn't make any changes to prevent Minecraft from installing or running devices with lower...
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What OS is this on? If you're on iOS and you try to use another app, it may disconnect you from hosting a Minecraft world. If that doesn't match what you're seeing, can you provide a more detailed ...