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Hi Sergei Petrov-  I'm going to open a ticket for you with our support desk so we can look into your licensing status.  Watch for an email from the support desk.

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• Penny
• April 29, 2021 19:04
• 1 vote

Hi Laura Pettinari I'm sorry to hear your badge isn't showing up!  I'm going to open a ticket so we can investigate.  Watch your inbox for an email from the support desk.

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• Penny
• April 13, 2021 21:42
• 1 vote

Hi Elizabeth Hartman- Are you going to the web-based Play store or the Play Store on the device itself? 

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• Penny
• March 05, 2021 22:16
• 1 vote

CHARLIE ANDERSON if you are on a managed Chromebook, your IT Admin will need to activate Minecraft: Education Edition in your managed Play store.  Check out this article for more information:  http...

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• Penny
• December 09, 2020 23:56
• Edited
• 1 vote

Hi Saptaswa Choudhury- Each time you login to the game counts as 1 login.  So even if you open the app and don't open a world, you have used on of your trial logins.

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• Penny
• October 21, 2020 21:06
• 1 vote

@... take a look at this post with info about troubleshooting Multiplayer games:  https://minecrafteducation.zendesk.com/hc/en-us/community/posts/360061711252-Multiplayer-Troubleshooting I'm going ...

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• Penny
• July 23, 2020 18:34
• 1 vote

Hi René Alejandro García Hernández- Thanks for the feedback!  Please add your feedback to the main thread about "Dedicated Server" in the Product Feedback area so that our product planning team see...

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• Penny
• July 22, 2020 17:05
• 1 vote

Hi Farid Alejandro Hode Cardona - We've found that if you share your entire desktop instead of the Minecraft: Education Edition application window, it helps with the flashing.  

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• Penny
• July 01, 2020 23:17
• 1 vote

Hi Martin van der Harst - this could be due to a couple of things. Make sure to search on the full name:  "Minecraft Education Edition".  The app doesn't show up if you only search on Minecraft If...

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• Penny
• July 01, 2020 23:23
• 1 vote

The info is in the Google guide:  https://support.google.com/chrome/a/answer/7131624 Take a look at the section called "Install Android apps on Chrome devices".   So besides the Beta being great fo...

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• Penny
• July 02, 2020 00:27
• 1 vote