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Recent activity by Dominick-
Try seeing if your able to change the resolution options for the Chromebook. Send some screenshots if your able as well.
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Are you trying to connect at school or at a home network? If your able please send screenshots of your error. One thing that may be happening is that your account may need a license to be assigned ...
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Are you asking about going from a trial version to a full version? A license would need to be purchased and then assigned to your user account for this.
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Whoever hosts the world will need to setup their network to allow communicate with Minecraft Education. Please forward port 19132, add all of our URLs to the allow list, and make sure any antivirus...
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Where are you trying to install from? You can try our different links on our page here: Download | Minecraft Education Edition and see if one works for you.
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You can try uninstalling and reinstalling our current version from our website here: Download | Minecraft Education Edition. Let me know if that helps.
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It might be due to the client version she is using. Her tablet might have the current version and her computer doesn't. I would check that and update is possible, to see if that helps.
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You would contact your teacher who would then contact the IT admin to look at your account. We don't have contact information for your district.
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You can try un-installing the game and reinstalling our current version from our website here: Download | Minecraft Education Edition.
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To update the game you can un-install the client and then re-download our current version from our website here: Download | Minecraft Education Edition