I cannot play

Lamon Lopai

• August 30, 2021 15:03
• Report a Concern

I was just trying to play Minecraft earlier today, but then when I go into the app it doesn't let me sign in and instead, it says "We cannot connect to the service you need right now. Please check your internet connection." even though my internet is very strong and I tried uninstalling the app and reinstalling it still doesn't work.

2

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  Dominick Support

  • January 11, 2022 20:01

  

  Are you trying to connect at school or at a home network? If your able please send screenshots of your error. One thing that may be happening is that your account may need a license to be assigned to it to login. 

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