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Recent activity by Dominick-
This sounds like it may be a driver issue. Can you let us know what type of device and OS version it is? Try checking for updates and re-scaling your resolution to see if any help.
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As a test, try using a different device, a different network, resetting your password and lastly try uninstalling and reinstalling the game. Let us know if any of this helps the issue and try one i...
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And just to clarify some items. Language will change the UI only. Each world is created in a certain language and cannot be changed at this time. We do offer lessons in different languages, but the...
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I created a ticket for you Benjamin and please look out for an update for that.
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That is indeed strange but great info Alan. Let us know if hosting on a different platform causes issues to appear. The Devs would be curious to hear about this and the devices details to try and r...
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Just to confirm Alyssa, you are seeing the Native client error message on your iPads?
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Sounds good Alan. I will create that ticket now.
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Thank you for providing this screenshot and the video. With these items I pinged the Devs, and a report has been created. They will first run tests and hopefully isolate the issue. Then they will r...
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Alan if you are willing, we can open a ticket and work with you to try and isolate this issue. In ticket form we can gather more in-depth information and provide items to try out.
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From what you describe this issue is following the students having issues from one device to another, correct? This would indicate that something on the students account is causing the issue like a...