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Recent activity by Ernie-
Hey Kevin and Nehan, Are either of you able to confirm whether or not reinstalling the app fixed the issue?
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Hey there Sawako, You may want to compare your devices specs to out minimum requirements which can be found here: System Requirements You might also want to make sure your device isn't pending any ...
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Hey Christoph, Its looking like that update we be here mid-late August. It could be earlier or later though.
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Unfortunately, we do not support custom mods. Installing them can lead to instability issues within the game and I highly advise against using them.
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Unfortunately, we do not support custom skin packs which may be causing the issues you are encountering. You may need to reinstall the game to remove the custom skin packs. I would advise against d...
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I am sorry you're having issues with your performance. Here is a link to an article that may be of use to you:Troubleshoot Performance Issues – Minecraft Education if this does not help we can crea...
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Hi Kensington, I just responded to your ticket. refer to that and let me know if you have any further issues from there.
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Hello there, could you confirm that the world you are trying to enter is hosted under the same organization/school that you are using? If it is not, you will not have permissions to access that par...
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Hey Ben,We're still not exactly sure what causes this issue to occur.Can you successfully log in when using a separate network like a mobile hotspot? There may be a connection being blocked somewhe...
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Hey Bob, From what we have seen, this issue tends to affect devices that may be slightly under our system specs, as our processing requirements have increased over the last updates. Could you share...