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Recent activity by Ernie-
Hey Hannah, To be honest, this issue is still a bit of a mystery, but we have had some success by deleting the resource pack on the device and rebooting it.You can find it here: HD > Users > <user ...
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Hey Nathanael,Unfortunately, this is typically caused by the devices specs not meeting our system requirements.Could you share the make and model of the device you are using? You can also try lower...
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Hey Jonathon,Do you by chance know what version this world was created in?
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Hey Patryk, We don't officially support mods/texture packs, but could you share a screenshot of the error you are receiving? Also, are you attempting to enable raytracing in one of the lesson worlds?
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Hey Emily, I'm not exactly sure what issue you are describing here, so if you could share a screenshot of what you are seeing that would help tremendously.
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Hey Bboy265, How many devices is this issue affecting? I don't think this is a bug with the game, as we are not receiving other reports of this happening, but you might try backing up your worlds a...
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Hey Alexander, I'm sorry this is happening! I have a few questions for you: - Do the users you are trying to play with belong to the same organization as you? - Are you attempting to play on the sc...
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Rob, There is definitely something on your organizations network blocking one of our services. I recommend reaching out to IT and have them double check the firewall, and all proxy, content filters...
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Hey Katarina, I am very sorry for the inconvenience this has caused you, but our team is aware of the issue, and this will hopefully be addressed in the very near future.
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Hey Lishen, Could you share the exact errors messages you are receiving and the make and model of the device you are using to play Minecraft Education with?