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Graphics Driver Issue 1.18 - Intel Iris Pro

Comments

6 comments

  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear!

    What are your device specs? Does it match our System Requirements – Minecraft: Education Edition Support ?

     

    Thanks!

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  • PVS Technology

    Yes, the 2013 iMac has a Core i5 quad-core, 8gb of memory, and Iris Pro graphics. The same model with the NVIDIA GeForce GT 750M discrete GPU doesn't have graphical glitches. I suspect it's a driver issue with iris pro with version  1.18 as 1.17  has no issues.

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  • Dominick Support Agent
    Bug Zapper Support

    Can you provide us the OS version of the device?

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  • PVS Technology

    Catalina 10.15.7

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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Even though it mentions that OS as our minimum spec, I would recommend updating to a newer OS to see if that fixes the issue.

    0
  • PVS Technology

    That is the highest version of MacOS that this model supports. The last version of MEE worked great, without any issues.

    0

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