Failure to cancel the subscription of Minecraft Education for Commercial

Alvis Tam

• November 06, 2026 06:07
• Report a Concern

Hi Support,

We have tried to submit the ticket last year for cancelling the subscription of Minecraft Education for commercial as my son is no longer need it. Unfortunately we have still received the invoice this year and charge us again. 

Please help to teach me how we can cancel the subscription and get the charges refunded.

Best Regards

Keith

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  Danny Support Agent

  • November 06, 2026 18:06

  

  Hey there,

  So sorry about that experience. We see that you wrote in a ticket as well and our team will reach out to you there to get things sorted!

   

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