I have a problem here

christopher castillo

• October 23, 2026 21:24
• Report a Concern

When i join my friends it shows up with this

1

• 

  Danny Support Agent

  • October 26, 2026 18:12

  

  Hey there!

  Sorry to hear you are running into some issues with this error. Just had a few questions to help us support you further:

  1.) What device make / model and OS version are you on when you got this error?

  2.) Are you on the latest version of Minecraft Education?

  3.) Is this a home network or school network? Does it work on another network as expected?

  4.) Is this a commercial account or school managed account? If it is school managed, have you let your IT Admin know about this yet?

  5.) Is whoever you are trying to join with from the same school as you?

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