Why cant i access market place and servers

daniel reynolds

• June 01, 2026 10:06
• Edited
• Report a Concern

when i try to go to market place i get error code D-0010 

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  Danny Support Agent

  • June 01, 2026 19:13

  

  Hey there!

  It sounds like you are not using Minecraft Education and instead using Minecraft Bedrock or Java, correct?

  Our team supports the Minecraft Education app, but if you have questions about any of the others feel free to reach out to them here -  https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811
  with your request and they will be happy to help.

   

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