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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues logging into Minecraft Education. Just had a few questions to help us support you further:

    1.) What device make / model and OS version are you on when you got this error?

    2.) Are you on the latest version of Minecraft Education?

    3.) Is this a home network or school network? Does it work on another network?

    4.) Have you told your IT admin about this issue yet?

    5.) Can you please provide a screenshot  of the error so we can support you further? (no personal info please)

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