Live Chat Outage

Kaleb Support Agent

• February 03, 2026 21:21
• Edited

Hi Everyone! 
We are currently experiencing issues with our Live Chat system. At this time, you will not be able to reach a Live Agent to assist you with your issues. 

Additionally, we are only able to accept tickets from authenticated users. This means that you have provided, and confirmed, your email. If your email is not provided, invalid, or not authenticated via a link sent to your email, your ticket may not receive a proper response. 

In the meantime, you can find other options to reach us here: How to Get Support – Minecraft Education

We appreciate your understanding, and hope to have everything back up and running soon! 

0

• 

  Starwall Records

  • February 21, 2026 18:44
  • Report a Concern

  It would be really great if it didn't go down for a lot of reasons...

  0
• 

  Danny Support Agent

  • February 23, 2026 19:44

  

  Will be back soon, stay tuned! 

  0

Please sign in to leave a comment.