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Multiplayer Not Working on My Account

Comments

9 comments

  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues joining your friends world. 

    Just had a few questions to help us support you further:

    1 - Is your friend from the same school as you?

    2 - Can anyone else join you and your friend?

    3 - What error do you get, can you screenshot it (without any personal info)?

    4 - Does it work if you try to join them from your home Wifi? 

     

    Let us know!

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  • valiant Murphy

    i have the same issue

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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with multiplayer, it sounds like it could be related to the newest release of Minecraft Education. Can you check if both you and the person you are connecting with are on the same version? Let us know!

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  • Jack sebbfolk

    I am having a problem with joining my friends every one else can join but i cant (they cant join me ither)

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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey Jack,

    Sorry to hear you are running into some issues with this. Can you make sure all users trying to connect to eachother have updated and are on the same version of Minecraft Education?

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  • Hope Ruley

    I have the same problem and I don't know how to update my version of Minecraft education

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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there Hope,

    Sorry to hear you are running into some issues with this as well. Please reach out to your school's IT admin, they will be able to help you update your Minecraft Education! :) You can backup any worlds, uninstall your Minecraft Education and reinstall from here - https://education.minecraft.net/en-us/get-started/download 

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  • Tyler Elston

    when I start multiplayer it does not show a code further more the id code will not work either I do not know if it is just my school 

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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there Tyler, 

    Sorry to hear you are running into some issues as well. This is also sounding like not everyone is on the same version. Please reach out to your school's IT admin to support you further with this. Thanks!

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