Cancelling Subscription

Daniel Nielsen

• January 17, 2026 17:52
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This is a nightmare.  Every time I attempt to login to Microsoft with the MinecraftEd account it says it doesn't exist.  When I login with my personal there is no info regarding a subscription.  How the heck am I supposed to cancel it if I can't find it?

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  Danny Support Agent

  • January 21, 2026 16:46

  

  Hey there!

  Sorry to hear you are running into some issues cancelling. We are happy to help you with this! I will make us a ticket and we can chat there! 

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