profile stuck at 75%

Bruce Williamson

• November 20, 2021 20:46
• Report a Concern

My instructions are to complete my profile. I have one everything I could find, but am stuck at 75% complete. Any ideas? Thank you.

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  Lyncify Minecraft Admin

  • November 20, 2021 21:33
  • Report a Concern

  So basically, you can reload your Minecraft Educational. If that doesn't work you can restart your device and another way is leave your Minecraft on one screen and let it load. (Click the Minecraft on the Windows hot bar and go outside and leave your Minecraft loading.)

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  Penny Support Agent

  • November 23, 2021 23:14
  • Report a Concern

  

  Hi Bruce Williamson - I just took a peek and see that you have two profiles created with the same email address - one for a work/school email and one for a personal email.  I'm going to open a ticket so we can investigate, as this could be causing issues on the backend.

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  Kosuke theMCPro

  • August 21, 2022 05:18
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  This is happening for me also.

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  Danny Support Agent

  • August 23, 2022 18:53

  

  Hey Kosuke!

  I checked, and I could not see that you have another profile like Bruce. 

  I will open up a ticket and we can dig into further there!

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  Kosuke theMCPro

  • September 25, 2022 11:24
  • Report a Concern

  This is to Danny.

  Here is a video showing that my profile is stuck at 75% and is unable to earn a badge.

  Link to view video: https://u.pcloud.link/publink/show?code=XZY8rhVZIXbhhMGy1vFdPS3fCf7xy0VPFtCk

  Sorry that I am late to your response Danny.

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  Kosuke theMCPro

  • September 27, 2022 07:53
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  Don't worry, it is now solved. I just had to upload a photo for my avatar

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  Kosuke theMCPro

  • September 27, 2022 22:17
  • Report a Concern

  Bruce Williamson, just upload a photo as your avatar or pick an avatar that you want to be.

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