não dá para entrar no minecraft education
não estou conseguindo entrar no minecraft education mesmo na aula de demonstração dando erro de login estou na versão mais recente pc windows 11 pro 64 bits e minha conta funcionava mais não funciona mais e minha internet está super normal
-
Hey there!
Sorry to hear you are running into some issues logging in on Windows to Minecraft Education. Just had a few questions to help us support you further:
1 - What error message are you getting? Could you screenshot it (without any personal info please)?
2 - what OS version are you on?
3 - How many others do you know that are experiencing this as well?
0 -
minha conta é felipe-oliveira@portalsesisp.org.br de algun jeito não funciona mais e alguns computadores estão com este problema o meu é um deles mas estou na versão 1.21.93 mas mesmo indo no login de jogar minecraft sem conta não vai dá o mesmo erro
0 -
Hey there!
Thanks for this screenshot! Give these steps a go:
We have found that for some users have the issue because their time zone or region is off.
Could you confirm under Windows Settings > Time and Language > Date and Time that your time zone and region are right, and hit the "Sync Now" button?1. From Windows Settings on the sidebar select "Time and Language."
2. Select "Date and Time"
3. Ensure Timezone and Region look correct.
4. Select the "Sync Now" button to make windows sync the current time.
5. Open Minecraft Education. See if you can sign in again.
Let us know if that helps!0 -
mano meu computador não esta funcionando direito parece que dá erro o que você falou fiz tudo certo coloquei tudo o que tu mandou até verificar se estar certo mas quando fui apertar naquele botão... Deu erro
0 -
Hey there!
Sorry to hear you are running into some issues still. Is it still the same error or a new one? If it is a new one, can you share a screenshot of the new error?And remind me, is this a school issued device and account or is this a personal one?
0 -
fornecido pela escola e aqui está a print do erro:
0 -
Hey ketbai gamer.
Generally this means that your system is having some kind of issue reaching it's time server. This could be because of a temporary network issue, a long system run time, or a network block. It's also possible there's an issue with your schools time server (though based on the screenshot, it looks like you're using Windows generic one, and not an AD server or anything like that, so this is less likely).
Could you try forcing the time update through the legacy Control Panel method?
1. Using Windows Search type "Control Panel". This will open the old control panel.
2. Select "Clock and Region"
3. Select "Date and Time"
4. In the small Window that pops up select "Internet Time"
5. Select "Change Settings"
5. Select Update Now.If that doesn't work, it's likely something is blocking your connection to the time server as opposed to any strange Windows bugs. You could try another time server, such as NIST Internet Time Service, to see if its something blocking time.windows.com.
0 -
realmente é o tempo limite porque quando fui tentar falou que meu tempo expirou estou tentando lidar com isso se não der vou precisar comprar minecraft original (talvez seja dificil porque brasileiros são um pouco pobres como eu) só estou usando education porque meu computador pegou virus e acabamos trocar todos os componentes do computador estou um pouco cansado pelos as soluções não derem certo mas tomara que de tudo certo mas por enquanto nada que eu li neste site está se interligando a este problema se precisar manda uma atualização no meu windows se necessário todas as minhas atualizações já foram feitas
0 -
realmente. Nada que tu forneceu funcionou... E é o tempo limite o que tem haver
0 -
Hey there,
Apologies for the delay in reply. We hope you had the happiest of holidays!
If you're getting the trial error message, it's most likely because your account doesn't have a Minecraft Education license assigned to it. We'd recommend reaching out to your school's IT Administration for further assistance on this. Should they need more assistance, have them reach out to us directly as they'll have more access for us to work with!Let us know if you have any additional questions, or concerns!
Thank you!0 -
já tinha falado com a escola mas continua com o erro. Como estou ficando mais ocupado por causa que estou fazendo um jogo, faço por tudo para conseguir jogar sem o erro.
0 -
Hey there,
Sorry to hear you are running into some issues still. As Kaleb mentioned it would be best to continue communicating with your IT admin on this issue, and if they are having issues as well please have them feel free to reach out to us as you did so we can support you all on this further.
0
Please sign in to leave a comment.
Comments
12 comments