minecraft edu 1.21.91.1 not connecting to multiplayer world

Felix Ip

• October 09, 2025 22:06
• Report a Concern

i can't connect to any game at school even at home, i have 10 vpns downloaded on my mac, is that the problem? my firewall is off and i can't resolve it.

0

• 

  Kaleb Support Agent

  • October 10, 2025 18:08

  

  Hey Felix, 
  Minecraft Education does not support the use of VPNs. I would remove these VPNs from your device, try to sign in again, and then see if the issue persist. 
  
  Let us know if you have any additional questions, or concerns!
  Thank you!
  
  

  -1
• 

  Felix Ip

  • October 15, 2025 01:24
  • Report a Concern

  issue still persists, i have uninstalled all vpns.

  -1
• 

  Danny Support Agent

  • October 16, 2025 16:10

  

  Hey there!

  Sorry to hear you are running into some issues with multiplayer in Minecraft Education.

  Just had a few questions to help us support you further:

  1 - Does the issue persist when connecting from another network?

  2 - Are those that you are trying to connect with on the same domain name as you?

  3 - What country are you trying to play from?

  4 - Can you please provide a screenshot of the error so we can support you further? (no personal info please)

  5 - Have things worked previously?

  -1

Please sign in to leave a comment.