Music not working
I turned off music one time and when I turned it back on it wasn't working. I signed out, reinstalled, and restarted. I don't know what else to do. Is there anything that I could do to fix it?
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Hey there!
Sorry to hear you are running into some issues with the music not working anymore in Minecraft Education.
Just had a few questions to help us support you further:
1.) What device make / model and OS version are you on when you got this error?
2.) Are you on the latest version of Minecraft Education?
3.) Can you share a screenshot of your sound settings in Minecraft Education and in your computer's volume mixer? (no personal info in screenshot please)
4.) Is this a commercial account or school managed account?
5.) Do you know anyone else with these issues?
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I'm playing on the Chromebook, and I'm playing on the latest version of Minecraft. My account is a school account. I did see some other people with the same issue while looking for a solution.
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Hey Emmanuel,
Just to confirm is it just the main Music that doesnt work, or is it all sound? Additionally, does it affect Jukeboxes and Noteblocks?
Additionally, if you force play music with the command below, does it play the main creative mode music? This may help determine the root cause of the issue.
/music play music.game.creative 1
Let us know if you have any additional questions, or concerns!
Thank you!0 -
It is the main minecraft music and jukeboxes and the command doesn't work. All other sound works fine.
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Hey Emmanuel,
Just to verify, what platform are you on (Windows, ChromeOS, MacOS, etc.)?0 -
I play on the ChromeOS.
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Hey Emmanuel!
Thanks for letting us know. We did check with the team and it looks like there is a confirmed bug filed on our end for the issue, no new updates at this time. Sorry for the inconvenience and thanks for the patience on this!
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Hello minecraft education support team, this is really frustrating to see that after sometime around a year, music & music disks are still buggy, despite that fact that mcee is based on minecraft bedrock, where music disks and music just fine! There have been sooooo many tickets on this, and I can't believe there is still not a fix!
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My sisters and I also have a bug that when you die, there is a chance that there would be no crosshair and the only way to fix was to go through the end or nether portal or die. It's very annoying and we would appreciate it if you fixed in the next update. Thank you.
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Hey there,
We're aware of the crosshair bug, and we're working on getting a fix out ASAP.
Additionally with the music discs and music, we're also working on getting that readded to ChromeOS in the future.
I have no ETA for either issue.
Let us know if you have any additional questions, or concerns!
Thank you!0
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