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Multiplayer not working?

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3 comments

  • Greg Castrigano

    Same issue here. See screenshot of issue and error message attached:

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there Jovian and Greg!

    Sorry to hear you are running into some issues connecting multiplayer.

    Jovian, is this screenshot that Greg shared the same thing you see or is it different?

    If it is different, can you share the screenshot of what you see?

     

    Greg~ 

    How many users are running into this? 

    Have things worked prior? 

    Does the issue replicate when connected to another network? Usually this issue is related to your IT admin changing some network settings. 

     

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  • Kaleb Support
    Bug Zapper Support Beacon of Knowledge

    Hey all, 
    To help us break down the issue, can you check the following?

     
    1. Are you using any proxies or filters (i.e. Web Filtering)? If so, can you confirm that you've allow listed all required URLs and added all Firewall exclusions?
    More information can be found here: https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide. You may want to work with your IT Administration team on this. This is the most common cause of this issue.
    2. Does this occur in a specific world or lesson? This can help determine any world specific things that might cause issues.

     

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