My game won't load
When I go to the sign in screen, I've been signed out. When I try signing in, I am able to put my email and password in, but after I click confirm, it just goes to a white screen with a loading thing in the middle. Please help?
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Hey there!
Sorry to hear you are running into some issues loading into Minecraft Education.
Just had a few questions to help us support you further:
1.) What device make / model and OS version are you on when you got this error?
2.) Are you on the latest version of Minecraft Education?
3.) Is this a home network or school network?
4.) Is this a commercial account or school managed account?5.) Do you know any others running into this issue?
6.) Have things worked previously?
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1. I am currently on a Lenovo Chromebook and I don't know the model
2. The issue started when I updated to 1.21.10
3. Both. Neither work on my Chromebook, but it works on a different computer
4. School-managed
5. Just my brother on an Acer Chromebook I don't know the model of
6. Yes, this is the first large issue I've run into. Same with the preview not working anymore
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