Error

Jayden Le

• May 26, 2025 09:50
• Report a Concern

I can't access minecraft education, every time I log in with my correct school account it doesn't work and says "Error 1001" I already tried everything I know, can you guys fix this issue

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  Danny Support Agent

  • May 26, 2025 21:04

  

  Hey there!

  Sorry to hear you are running into some issues with Error 1001.

  Just had a few questions to help us support you further:

  1 - Do you know any other users running into this issue?

  2 - Does the issue replicate on another network?

  3 - What device Make/Model/ OS version are you on? 

  4 - Have things worked previously?

  5 - Is the device you are using a school issued device?

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