unable to login to two microsoft accoutns with the same email
Hi,
So I own two Microsoft accounts that both own Minecraft, and for both of them, I have changed the primary email and removed the original email.
Both of these Microsoft accounts have [Redacted] as a login method.
After changing the primary email, I am not able to play on any Minecraft platform other than "Lunar Client." Before changing the primary email, I had been logged into Lunar Client, which is why I think it only works on Lunar Client.
Overview of my accounts
1. [Redacted] (previously [Redacted]) (i can see my minecraft usenrame after logging into minecraft.net)
2. [Redacted]/[Redacted] Minecraft shows up in the Microsoft Store but does not work otherwise.
Thank you
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Hey there!
Your post had it's emails removed for your personal security as a heads up. As for your issue, when you say "Minecraft", are you referring to Minecraft Education?
It sounds like you may be referring to Bedrock or Java especially when referencing "Lunar Client", so you will want to reach out to their support team from here - https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 with your request and they will be happy to help, as this forums is specifically for Minecraft Education.
Have a great one!
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