Skip to main content

Laggy Minecraft Education and Weird world display.

Comments

3 comments

  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with a slow experience playing Minecraft Education.

    Just had a few questions to help us support you further:

    1.) What device make / model and OS version are you on when you got this error? What are the specs on the machine?

    2.) Are you on the latest version of Minecraft Education?

    3.) Is this a home network or school network?

    4.) Is this a commercial account or school managed account?

    5.) Have things worked prior?

    1
  • This is a school account. I am on 1.21 10. I am on chromeOS Chromebook. This has worked earlier. I am on school wifi network.

    0
  • Kaleb Support Agent
    Bug Zapper Support Beacon of Knowledge

    Hey Vendanth, 
    Generally the issue you described is caused by some kind of hardware performance issue, or resource limitation. It could also be a network problem if the issue only occurs when joining other users worlds. 

    Could you verify the model of Chromebook you have, so we can confirm it meets out minimum specs? 
    Let us know if you have any additional questions, or concerns!
    Thank you!

    0

Please sign in to leave a comment.