Cant get past the enter creds screen.

Bryson Armstrong

• April 28, 2025 15:21
• Report a Concern

I cant login in because it will keep saying

• enter creds (I entered the correct creds)
• something went wrong please check your internet connection

0

• 

  Danny Support Agent

  • April 30, 2025 15:41

  

  Hey there!

  Sorry to hear you are running into some issues logging into Minecraft Education.

  Just had a few questions to help us support you further:

  1.) What device make / model and OS version are you on when you got this error?

  2.) Are you on the latest version of Minecraft Education?

  3.) Is this a home network or school network?

  4.) Is this a commercial account or school managed account?

  0

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