Unable to get past security check - Oops! We are having trouble verifying your phone

Brendan Nash

• March 26, 2025 13:41
• Report a Concern

As per the title, its been a couple of months now with the error on the payment page: "Oops! We are having trouble verifying your phone".

I have contacted support to no avail, I have asked third parties to try to no avail. How on God's green little earth can I purchase an EDU license for my class??

Cheers

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• 

  Danny Support Agent

  • March 26, 2025 19:28

  

  Hey there!

  I can understand the frustration with that error. Our Minecraft Education Support team has not received a ticket from you at this time, but I will open one up for us and we can chat there! 

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