Issue with Minecraft Education Freezing Entire System
I'm experiencing an issue where Minecraft Education freezes my entire laptop randomly. When this happens, my system becomes unresponsive for about 10 seconds; I can only move the mouse cursor but can't click or perform any actions.
After this, the Minecraft screen shows the loading logo, and everything returns to normal until it happens again. This also occurs when the game is minimized.
I have a dual-GPU setup with an Intel integrated GPU and an NVIDIA GeForce RTX 4060. On my previous laptop, with a similar dual-GPU setup, I fixed this by configuring Minecraft Education to use only the dedicated GPU in the NVIDIA Control Panel, but this solution isn't working on my current laptop.
This seems to be an inherited issue from Bedrock, as I've seen similar reports from other users.
Any guidance would be appreciated.
Thanks in advance for your support!
My PC Specs:
OS: Windows 11 Pro
Processor: Intel Core i7-14650HX 2200Mhz
RAM: 32 GB
GPU: Intel UHD Graphics / NVIDIA GeForce RTX 4060 Laptop GPU
MCEdu version: 1.21.06
Everything is up to date
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Hey there!
Sorry to hear you are running into some issues with this.
I saw you posted in some other posts about this, we can troubleshoot for you there!
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I'm having the same issue as well. After hitting escape to bring up the pause screen, when I return to the game, it may take 10-20 seconds to load and it's exactly like Nico mentioned. The game first lags, then the loading screen comes up and then it can either fix itself or crash the game completely.
My PC has been running ME without any issues in the past and I have more than enough storage, ram, CPU & GPU for it.
Finally, my PC is on Windows 10.
Cheers,
Greg
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Hey Danny! I haven't posted other posts about this specific topic. I've posted some error with Code Builder, which is a different issue. The difference between this issue and the CB issue is that the problem from this post doesn't crash Minecraft at all, it just reloads. I don't know if they can be related or not, but as I said, this happened before, in different Win 10 and 11 updates.
I saw that you've replied that post with a thread, saying that it may be a 24H2 update related problem. The crash and Code Builder problem may be related to that, but I don't think this particular problem is.
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Hello. I am also currently having the same issue on my laptop. Switching Education Edition to use a dedicated GPU did not solve the problem.
Is there any other fix available for this issue?
Minecraft Education version: 1.21.10
CPU: Intel Core i5-12500H
Gpu: Geforce RTX 4060 laptop
OS: Windows 11 Home0 -
Hey there!
Sorry to hear you are running into some issues with this as well.
Just had a few questions to help us support you further:
1 - Have things worked prior?
2 - Have you tried having everything else besides Minecraft Education closed when running Minecraft Education to see if that helps at all?
3 - Any sort of error reports being generated along with the freezing?
4 - Do you know anyone else running into issues?
5 - Do things work fine on other devices?
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Did we ever get to the bottom of why this is happening? I have 60 kids at camp and it happens to one kid on one of our fastest machines constantly and it happens on my machine (even faster gaming laptop) regularly. Weirdly when I'm hosting it doesn't stop the hosting working, but I can't do anything while it seems to freeze and reload (it freezes the whole PC).
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Hey there David!
Sorry to hear you are running into some issues with this as well.
Similarly to above, just had a few questions to help us support you further:1 - Have things worked prior?
2 - Have you tried having everything else besides Minecraft Education closed when running Minecraft Education to see if that helps at all?
3 - Any sort of error reports being generated along with the freezing?
4 - Can you provide any screenshots of the issue like what screen you are freezing on (without any personal info)?
5 - It sounds like your host device is okay, do you have any issues when your host device tries to join another user?
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