Something went wrong. Try checking your Internet connection
Just got this for my students. It is not our internet at school as Schoology, Google, etc work. Students log in with their google account and it should take to the Minecraft Menu. This morning I am getting the error Something went wrong. Try checking your Internet connection
I am hoping it is the minecraft server as we have nto changed anything at school. IT did make sure there are not two Minecraft Edition installed on student laptops.
Please help!
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Hey there!
Sorry to hear you are running into some issues with this error, I have some steps to go through for troubleshooting:
1.)Has your IT admin allow listed all URLs from this page? : https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide-
2.) Do you have a proxy or web filter that might be blocking the apps connection to our services? For Chromebooks, if you have a proxy, this is likely to happen since Chromebooks dont have full proxy support at this time.
3.) Back up any worlds, Uninstall and Reinstall App from this page: https://education.minecraft.net/en-us/get-started/download
4.) Are all OS's on the latest version? If not, I would recommend updating to latest OS version.
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