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Code Builder Softlock

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3 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with Codebuilder.

    When you say you push the "Shortcut Button for Codebuilder" are you saying the "C" button or something else?

    Could you please share the device specs RAM/ CPU/ Storage Space/ GPU of the device?

    How many users are running into this issue?

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  • Hidekazu Takauchi

    I am facing a similar problem.
    Sometimes when I press the Run button on MakeCode, the screen goes white and it just stops working.

    In addition to that, I have recently been experiencing a lot of sudden forced termination while using the software. I am using a gaming PC, so the performance of my computer should not be low, but is there a load on it?

    There have been a lot of updates to Minecraft Education recently, but I am experiencing a lot of problems. I am very grateful to the developers and the kids are having a lot of fun learning, but can you please fix them little by little?

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Sorry to hear you are running into some issues with MakeCode as well.

    Just had a few questions to help us support you further:

    1 - What device and OS version are you on?

    2 - Do you know others with this issue?

    3 - Has the white screen issue started with the latest Minecraft Education update and worked fine for you previously?

    4 - When it force terminates, do you get an error message you could screenshot and share?

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