Not responding

Mars Zhao

• October 31, 2024 09:32
• Report a Concern

Ever since I updated my graphics driver, Minecraft Education has been unresponsive for at least 5 minutes and then a few seconds at a time.

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  Danny Support Agent

  • November 01, 2024 20:08

  

  Hey there,

  Sorry to hear you are running into some issues with Minecraft Education being unresponsive.

  Could you please share the device specs RAM/ CPU/ Storage Space/ GPU of the device?

  Does Minecraft Education work just fine on other devices?

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  Dmitry Soloviov

  • November 17, 2024 13:30
  • Report a Concern

  I have same problem
  
  16Gb RAM/ I7-10750/512Gb/RTX 3070 laptop
  Nvidia driver 566.14

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  Danny Support Agent

  • November 18, 2024 17:35

  

  Hey there!

  Sorry to hear you are running into some issues as well, thanks for sharing your specs.

  What OS version are you running?

  Is there any crash report / error generated you can share (without personal info)?

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