Bug Report - Game Crashes When Switching Languages

Aleksander Bolton

• October 17, 2024 22:45
• Report a Concern

Hi there! This is sort of a stupid bug but the client crashed when rapidly changing languages. This was on beta mode but I didn't know whether to put this under Beta Feedback because it can be done in the normal version. It was done on Chromebook with OS version 126.0.6478.252

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  Danny Support

  • October 18, 2024 19:12

  

  Hey there!

  Thanks for the report. Does it happen with 100% repro rate? Could you please share the device specs RAM/ CPU/ Storage Space/ GPU of the device that this happened on?

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  Aleksander Bolton

  • October 18, 2024 22:37
  • Edited
  • Report a Concern

  Hi Danny,

  I'm not exactly knowledgeable with the term of repro rate, but if you could tell me I would be happy to tell you the percentage & reply to you other comment on the Classroom Mode bug! As for the specs here is the official HP site with the info.

  - AB

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  Danny Support

  • October 22, 2024 21:11

  

  Hey there!

  My apologies, no worries. By that I just mean "the rate of reproduction of the error", or how often are you able to reproduce this error, 100% of the time 50% of the time or is it seemingly random?

   

  Also, thank you for the specs of the device, comparing them to our min specs page:

  https://edusupport.minecraft.net/hc/en-us/articles/360047556591-System-Requirements

  Looks to be of acceptable specs.

   

  If you would like to, I can create a ticket for us and if you could send us a video reproduction of the issue, we can have our test team review.

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  Aleksander Bolton

  • October 22, 2024 21:22
  • Report a Concern

  Thanks for telling me! I believe its a 100% repro rate and able to reproduce easily. I would like to say that this really is not a bug that effects game play but I don't think this should be happening anyways. About the ticket I would be happy to open one if its really needed but all you need to do to reproduce this is but spam clicking your screen, or using touchscreen (which is way faster in crashing).

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  Danny Support

  • October 24, 2024 20:08

  

  Alrighty, I made a ticket for us, we can chat about this issue there. See you there!

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